Frequently Asked Questions
Find answers to common questions about our logistics services, pricing, delivery process, warehousing, and vendor support.
Common Questions
Everything you need to know before partnering with Onestop Marketplace Logistics.
Which locations do you deliver to?
We deliver across all four geographical divisions of Lagos and selected locations in Ogun State.
Do you offer same-day delivery?
Yes. Same-day delivery is available for eligible locations and orders received within our daily processing schedule.
Can businesses schedule deliveries in advance?
Yes. You can book single or multiple deliveries ahead of time to suit your business operations.
Do you provide warehousing services?
Yes. We offer inventory storage, warehousing, order fulfilment, and dispatch services for vendors.
Can you pick, pack and deliver my orders?
Absolutely. We can receive your inventory, package customer orders professionally, and deliver them.
How are delivery prices calculated?
Delivery fees depend on the destination. You can use our Delivery Price Calculator to instantly view the applicable rate.
Do you handle bulk deliveries?
Yes. We support businesses with multiple daily deliveries and high-volume order fulfilment.
Can I track my delivery?
Our support team provides delivery updates and confirmation once the order has been successfully delivered.
What types of businesses do you work with?
We work with eCommerce stores, online vendors, wholesalers, retailers, manufacturers, pharmacies, beauty brands, fashion businesses, electronics sellers, and many more.
Why should I outsource my deliveries?
Outsourcing helps you avoid the costs of hiring riders, maintaining bikes, managing dispatch operations, and handling logistics yourself. It allows you to focus on growing your business while we manage deliveries.
How do I get started?
Simply contact us through WhatsApp or complete the contact form below. Our team will guide you through the onboarding process.
Need More Help?
Our team is always ready to assist you with your logistics needs.
Live WhatsApp Support
Chat directly with our team for quick answers and assistance.
Delivery Assistance
Get help with bookings, deliveries, warehousing, and fulfilment services.
Vendor Support
Our dedicated team helps businesses streamline their logistics operations.
Still Have Questions?
Our logistics experts are ready to help you choose the best delivery solution for your business.
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